{"id":216,"date":"2026-07-14T10:35:53","date_gmt":"2026-07-14T10:35:53","guid":{"rendered":"https:\/\/sip-shop.com\/?page_id=216"},"modified":"2026-08-16T17:44:38","modified_gmt":"2026-08-16T10:44:38","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/sip-shop.com\/de\/refund_returns\/","title":{"rendered":"Return, Reship &#038; Platform Service Fee Policy"},"content":{"rendered":"<p><span class=\"fontstyle0\">Please review this policy carefully before placing an order request. Because Sip Shop operates as a digital coordination platform, all <\/span><span class=\"fontstyle0\">resolutions under this policy pertain strictly to Platform Service Fees, reshipment coordination, and service credits.<\/span><\/p>\n<p><strong><span class=\"fontstyle2\">1. Platform Scope &amp; Operating Model <\/span><\/strong><\/p>\n<p><span class=\"fontstyle0\">Service Coordination Platform: Sip Shop acts exclusively as an online service platform facilitating order requests, service <\/span><span class=\"fontstyle0\">administration, and logistics coordination with independent international suppliers (&#8220;Fulfilment Partners&#8221;).<\/span><\/p>\n<p><span class=\"fontstyle0\">No Direct Product Sales: Sip Shop does not sell, store, package, or physically handle tobacco or age-restricted products. Physical <\/span><span class=\"fontstyle0\">goods are fulfilled independently by international suppliers under their own regulatory frameworks.<\/span><\/p>\n<p><span class=\"fontstyle0\">Service Fee Model: All payments collected on this platform represent a Platform Service Fee covering coordination and support. <\/span><span class=\"fontstyle0\">Payments do not constitute the retail sale price of physical goods.<\/span><\/p>\n<p><span class=\"fontstyle0\">Scope of Policy: This policy governs service fee adjustments, discount credits, and reshipment options. It does not constitute a retail <\/span><span class=\"fontstyle0\">product return policy or provide refunds for physical goods value.<\/span><\/p>\n<p><strong><span class=\"fontstyle2\">2. Physical Product Returns<\/span><\/strong><\/p>\n<p><span class=\"fontstyle0\">No Physical Returns to Platform: Sip Shop does not receive, inspect, or process physical returns. <\/span><\/p>\n<p><span class=\"fontstyle0\">Returned Packages: Any package returned by international postal networks or customs agencies is routed directly to the originating<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Please review this policy carefully before placing an order request. Because Sip Shop operates as a digital coordination platform, all resolutions under this policy pertain strictly to Platform Service Fees, reshipment coordination, and service credits. 1. Platform Scope &amp; Operating Model Service Coordination Platform: Sip Shop acts exclusively as an online service platform facilitating order [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-216","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sip-shop.com\/de\/wp-json\/wp\/v2\/pages\/216","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sip-shop.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sip-shop.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sip-shop.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sip-shop.com\/de\/wp-json\/wp\/v2\/comments?post=216"}],"version-history":[{"count":5,"href":"https:\/\/sip-shop.com\/de\/wp-json\/wp\/v2\/pages\/216\/revisions"}],"predecessor-version":[{"id":1952,"href":"https:\/\/sip-shop.com\/de\/wp-json\/wp\/v2\/pages\/216\/revisions\/1952"}],"wp:attachment":[{"href":"https:\/\/sip-shop.com\/de\/wp-json\/wp\/v2\/media?parent=216"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}